This document describes the efforts that were pursued in the past year to create a positive respondent experience while maintaining the high quality of the ACS data. It provides background on the most impactful issues facing the ACS, methods to remain agile and address the issue, and progress towards:

• Enhancing respondent mail materials
• Employing alternative data sources
• Modifying the modes and design of the ACS
• Ensuring agile design
• Understanding the survey experience from the perspective of our respondents
• Improving group quarters data collection and product